After much thought I have added the final section to my blog site, “The Ugly”.
I have written before about how I monitor the various media channels for stories of good and bad care. I do this so that when clients come to me looking for care I can take a more longitudinal view of a care service. This is a better way of looking at the quality of care provided than other more snapshot methods, that look only at the present.
I have always found that care service have a history and this informs the culture of care provided in the present. So the history cannot be ignored. Alongside this though it shines a light on individuals and organisations who shouldn’t be involved in the care of vulnerable people. However these people do seem to somehow manage to avoid prosecution and penalty.
I personally had one such unsavoury individual on a staff team that I took charge of. He had wriggled out of the grasp of police and social services three times, avoiding disciplinary measures from three employers. One of whom was on NHS trust, another BUPA. I am proud to say he didn’t work a day in the service when I was manager, and whilst it took two years to bring him to justice he was eventually struck off the nursing register.
So I would rather report on the good care stories, and keep the bad stories to those services who are failing, but with work and investment could be recovered.
But the Ugly does exist, in living memory the big ones like Winterbourne View, Orchid View and Parkside nursing home, stand out.
I feel it a duty to those seeking quality care to make sure these stories aren’t forgotten, and are available for reading. As well as my services to help people avoid these horror stories.
The net effect of this since I started reporting on bad care stories is that the bar has constantly been raised at one end and lowered at the other, not for the best. Good care stories are few and far between and usually end up being promotional items for individual homes. The bad care stories are about homes failing inspections,a dn as mentioned the ugly tend now be very ugly.
So please don’t lose sleep, but please be aware.