New NICE Dementia resources for carers and care providers

The National Institute for Social Care and Clinical Excellence, have produced some very exhaustive guidance and tools for those caring for people with dementia.

Here’s how NICE describe it-

This resource is aimed at both care providers and carers focusing on the key messages from each quality statement relative to each audience. It provides links to key resources, further information, and practical tools which are again relative to carers and care providers as appropriate. The resource has been co-produced by the NICE Collaborating Centre for Social Care and key people in the social care sector.

It’s a big read, but worth the time

There’s no such thing as a free lunch

“There’s no such thing as a free lunch” or to paraphrase ” There’s no such thing as free advice”

I’m always wary of companies offering free introductory offers, clearly there is some sort of catch or obligation to purchase further down the line.

So why do I offer free advice?

I guess if I’m being honest the first reason is at yes, I want your business. So there is a catch, albeit a soft one. I offer free advice in the hope that you will like me, my services, and quality of service so much that you will buy my paid services.

It’s a well known marketing technique.

But secondly, I like helping people, it’s why I chose care as a career and it’s what’s kept me at it for the last twenty eight years.

In that time Ive learnt a lot about a lot. I can spot good care and point out bad care.

If I can help folks and make a living I’m a happy person, and if my free services and resources are a help then please use them and feel no obligation.

The Good, The Bad and The Ugly

After much thought I have added the final section to my blog site, “The Ugly”.

I have written before about how I monitor the various media channels for stories of good and bad care. I do this so that when clients come to me looking for care I can take a more longitudinal view of a care service. This is a better way of looking at the quality of care provided than other more snapshot methods, that look only at the present.

I have always found that care service have a history and this informs the culture of care provided in the present. So the history cannot be ignored. Alongside this though it shines a light on individuals and organisations who shouldn’t be involved in the care of vulnerable people. However these people do seem to somehow manage to avoid prosecution and penalty.

I personally had one such unsavoury individual on a staff team that I took charge of. He had wriggled out of the grasp of police and social services three times, avoiding disciplinary measures from three employers. One of whom was on NHS trust, another BUPA. I am proud to say he didn’t work a day in the service when I was manager, and whilst it took two years to bring him to justice he was eventually struck off the nursing register.

So I would rather report on the good care stories, and keep the bad stories to those services who are failing, but with work and investment could be recovered.

But the Ugly does exist, in living memory the big ones like Winterbourne View, Orchid View and Parkside nursing home, stand out.

I feel it a duty to those seeking quality care to make sure these stories aren’t forgotten, and are available for reading. As well as my services to help people avoid these horror stories.

The net effect of this since I started reporting on bad care stories is that the bar has constantly been raised at one end and lowered at the other, not for the best. Good care stories are few and far between and usually end up being promotional items for individual homes. The bad care stories are about homes failing inspections,a dn as mentioned the ugly tend now be very ugly.

So please don’t lose sleep, but please be aware.

Research in to pressure sores in North Staffs homes

It’s good to see a CCG taking responsibility for oversight of quality in local nursing homes. There are many reasons why people develop pressure sores and ulcers which are not necessarily down to quality of care. However one can see from the comparison with the NHS trust that the numbers of people in nursing homes developing complications are out of proportion.

It will be interesting to see the results of this piece of work. My money is that it will find that there aren’t enough staff in homes to meet people’s needs, and those staff aren’t trained and competent.

Watch this space—-